At O2OAds ("we," "us," or "our"), we value the trust you place in us. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert URL] or use our services.
By accessing or using O2OAds, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that identifies you personally as well as non-personal information about your device and usage.
A. Personal Information When you register, post an ad, or contact us, we may collect:
Identity Data: Name, username.
Contact Data: Email address, mobile telephone number.
Location Data: Your physical location (City/District) to display relevant local ads.
Transaction Data: If you purchase paid features (e.g., "Top Ads"), we collect payment history (Note: We do not store raw credit card details; these are processed by our secure payment gateway partners).
B. Non-Personal Information
Device Data: IP address, browser type, operating system, and device model.
Usage Data: Pages viewed, time spent on the site, and clickstream data.
2. How We Use Your Information
We use the information we collect to operate O2OAds effectively:
Service Provision: To create your account, publish your advertisements, and facilitate communication between buyers and sellers.
Verification: To verify your identity (e.g., via OTP) and prevent fraud or spam.
Communication: To send you service updates, security alerts, and administrative messages.
Marketing: To send you newsletters or promotional offers (you can opt-out at any time).
Support: To respond to your inquiries and resolve disputes.
3. Disclosure of Your Information
We do not sell your personal data. We may share your information only in the following situations:
Publicly Visible Information: Any information you include in your ad listing (e.g., phone number, item location) is available to the public.
Service Providers: We may share data with third-party vendors who perform services for us (e.g., payment processing, email delivery, hosting services).
Legal Requirements: We may disclose your information if required to do so by Sri Lankan law or in response to valid requests by public authorities (e.g., a court order or the Sri Lanka Police) to investigate fraud or illegal activities.
4. Cookies and Tracking Technologies
O2OAds uses cookies to enhance your experience.
Session Cookies: To keep you logged in while you navigate the site.
Analytics Cookies: To understand how users interact with our website (e.g., Google Analytics).
Advertising Cookies: To deliver relevant advertisements to you on and off our site.
You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
5. Data Security
We implement administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Data Rights
Under applicable laws, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request that we delete your account and personal data, subject to certain legal retention obligations.
To exercise these rights, please contact us at [Insert Support Email].
7. Third-Party Websites
O2OAds may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any site you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Brand Name: O2OAds
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address in Sri Lanka]